Need Help? Call Us:

+91-891-2752907 , +91-8897835307
+91-9642328362 (After office hours)

FAQ


Contact Information:

1. Email : customerservice@VizagEShop.com
2. Telephone : 91 - 891 - 2752907/ 9642328362
3. Address : Net Savant, 9-1-222/1, First Floor, Rama Talkies Road, Visakhapatnam-530003, India

Account Status:

Why do I need a VizagEShop.com account? What does it do?
Your VizagEShop.com account is a security feature, which not only simplifies transactions, but also personalizes VizagEShop.com for your needs. Once you create your user account, VizagEShop.com will be able to remember you each time you visit and allow you to perform "one-click" transactions. There is no charge to you to have an account.

Why do I need to register ?
VizagEShop has a variety of items delivered basing on trust. To prevent fraudulent orders and also to permit "one click shopping" you need to be a registered user.

Payment Policy:

PRICING
Prices displayed on VizagEShop.com are subject to change without prior notice. However VizagEShop.com will inform the same to the customer before the delivery of goods.

PAYMENT
1. We accept Visa/Master Credit/Debit Card payments.
2. We also have the Internet Banking facilities of participating banks such as IDBI Bank, ICICI Bank, and HDFC Bank, wherein your account is directly debitted of the amount.
3. We also accept UPI.
Links on VizagEShop.com

My Account

1. Sign In -> New User
1. To have access to our service you have to be a registered user.
2. Before registering, you will have to go through our rules and regulations. If you find them acceptable then click on the I ACCEPT button - only then will you be able to enter into the registration form.
3. After filling in the form you will receive an e-mail from us as per the e-mail address given by you in the registration form. So make sure it is a valid one.
4. You will get a Password in your e-mail, make a note of this Password.
5. Come back to VizagEShop.com and fill in your EmailId and Password to complete the registration process.
6. If you would like to change your password after registering with us, you may do so by going to 'Change Password' in VizagEShop.com
7. Please make sure that your postal address is correct in order to be able to deliver your goods promptly.
2. Sign In -> Forgot Password
If you have forgotten your password then fill in your name and email id and we will send you an email with your password.
3. Sign In ->Resend Activation Link
If you didnt receive activation link for your account then fill in your name and email id in the boxes provided and we will send you an email with activation link.
4. Change Password
This facility allows you to change your password, if you so desire. You have to enter your email id and your current password correctly, then type in your new one, reconfirm it and click on the change button.For this you have to be a registered user.
5. Profile This facility allows you to modify any personal details like change in telephone number, address etc. For this you have to be a registered user.

6. Address Book This feature displays list of names, addresses of people in Vizag you had added earlier.

7. Address Book -> Add to Address Book
This feature facilitates to add the names, addresses of people in Vizag you would like to send gifts is made possible. There is no limit to the number of people you can add to your list. You may add a recipient by clicking on the 'Add to Address Book' button.For this you have to be a registered user.

8. Address Book -> Modify
If at any point of time you would like to make any changes in the details of a particular person you have entered, you may do so using the 'Modify' button present corresponding to the recipient details. If you would like to delete any entries made, then you can do so by using the 'Delete' button.

8. Order Status
Order Status is a facility that helps you check on the status of your order. For this you have to fill in the order number that you get when you 'Check Out'.

9. Orders
Orders is a facility that helps you check your previous orders based on the recipient.


Cart Details

1.Check Out
1. "CheckOut" is the equivalent of going to the cash counter. Here you can see a list of the items you have purchased so far along with the respective costs and also the grand total.
2.

Choose your mode of payment by clicking on the drop box, click on the "Pay" button and then the goods will be delivered to the address you enter in the Delivery Details.